Elite IPK Features
Designed for Expansion
The Electra Elite IPK system is a powerful key system that can meet the
ever-changing communications demands of businesses. Its compact design allows
the system to be easily and quickly installed. The Electra Elite IPK system can
grow with your business. The Electra Elite IPK is an ideal choice for an initial
key telephone system. As your needs grow, the system can be easily expanded to
accommodate up to 192 ports with a variety of applications.
Easy to Install
With the Electra Elite IPK system, NEC has reduced the number of
hardware components, making the system easier to install. Only 1-pair
wire is required to connect telephones. This system provides Windows®
95/98-based PC programming with a menu-driven guide to both simplify and
speed installation. All programming information and station labels can
be printed as they are completed. For further convenience and
versatility, end-user programming is provided for up to approximately 35
Easy to Maintain
If system memory failure occurs, PC Programming software can be used
locally or from a remote location to upload/download all system data.
Each interface Electronic Telephone Unit (ETU) except those required to
sustain system operation (e.g., CPU, ACD, IPT, VMS) can be installed or
removed (hot swap) without shutting down the system. Other
considerations for easy maintenance include:
- Standard Amphenol Connectors
- Built-in RS-232 connectors for all
- Standard Station wiring for most Multiline
- Compact KSU
- Flash ROM for software upgrades
- Flash ROM upgrade by using PC programming
Easy to Use
The Electra Elite IPK system is Centrex compatible to allow maximum
flexibility and ease of use. One-Touch key access can be programmed for
most features, including Centrex options and Speed Dial abilities. A
voice prompt can be provided to help users make calls. Voice Mail
integration, Automated Attendant and personalized messaging all give the
system that personal touch so important in a well-run business. Most
communication equipment can be connected to this system, including
facsimile machines and modems. The user-friendly, cost-effective
programs can be updated with future enhanced system upgrades, minimizing
confusion about software levels, documentation and configuration
Variety of Terminals
The Electra Elite IPK system offers a variety of display and non-display
Multiline Terminals that are compatible with the system. They are
available in 8-line, 16-line and 32-line capacities. A 2-line
non-display Multiline Terminal and a 60-line Attendant Console are also
available. The Electra Elite IPK system supports a wide range of
additional equipment that can be connected to the system to accommodate
individual customer needs.
The Electra Elite IPK features the following:
ACCOUNT CODE ENTRY
Account codes of up to 16 digits (16 or 13, see below) are incorporated in the
call records generated by the Station Message Detail Recording (SMDR) option and
provide a reference for billing.ACCOUNT
CODE - FORCED/VERIFIED/UNVERIFIED
Account Code - Forced Verified requires selected station users to dial an Access
Code and a verification code before making an outgoing call. The outgoing call
is processed only after the dialed Account Code is verified. Account Code -
Forced Unverified requires selected station users to dial an access code and an
unverified Account Code before making an outgoing call. The outgoing call is
processed only if the unverified Account Code is dialed. This feature allows a
system administrator to control unauthorized outgoing calls. The Forced/Verified
Account Code is part of the Station Message Detail Recording (SMDR) call record.
An Account Code has a maximum of 13 or 16 digits.
This feature allows a conference call with a maximum of four parties
with various combinations of outside lines and stations. This increases
efficiency by allowing multiple parties to enter a conversation.
ALL CALL PAGE
This feature allows simultaneous paging (internal and external) over the
built-in speaker of all idle Multiline Terminals in a zone. This enables
a person, away from the station being called but within hearing distance
of a Multiline Terminal or external speaker, to respond to the paging
The Electra Elite IPK Multiline Terminals with display have a
24-character by 3-line LCD. These displays provide information such as:
date/time, elapsed call time on outside calls, digits dialed, internal
calling party number, Customized Message, Speed Dial entries, or soft
ANALOG LINE EXTENDER (Dterm Analog EXT)
This feature allows a user with a DTP-32DE-1 Multiline Terminal to make
or receive calls from a remote location while maintaining a station
appearance from the office KTS (Key Telephone System).
ANCILLARY DEVICE CONNECTION
This feature allows installation of selected peripheral (ancillary)
devices such as a tape recorder on any Electra Elite IPK Multiline
Terminal, with an optional AD(A)-R Unit. An optional AP(A)-R Unit
adapter allows connection of single line equipment such as a single line
telephone, modem, automatic dialer, cordless telephone or other
compatible device for original call only. These terminals have a
built-in headset jack to allow handsfree operation. The Analog Port
Ringer Adapter, AP(R)-R Unit, allows connection of single line equipment
such as a Single Line Telephone (SLT), modem, facsimile machine,
automatic dialer, answering machine or other compatible analog device.
This feature enables a Multiline Terminal user to press the flashing Answer
(ANS) key to answer incoming ringing calls on a CO line key. If the Multiline
Terminal user is already engaged in a call, the first call is automatically
placed on Non-Exclusive Hold when the second call is answered. Answer Hold is
particularly useful at Attendant Positions or other central answering positions.
Using the Answer (ANS) key speeds call handling and Answer Hold prevents
Multiline Terminals have an Answer (ANS) key and associated LED. The LED flashes
when the Multiline Terminal user receives an incoming CO/PBX, Tie/DID
transferred or CO/PBX transferred call. When multiple calls are received, the
Answer (ANS) key is used to pick up calls. The LED continues flashing until the
last unanswered call is answered. Press the Answer (ANS) key during a call to
hold the current call and allow the next call to be answered.
ASSIGNED NIGHT ANSWER (ANA)
ANA allows CO/PBX lines to be programmed to bypass the attendant and
ring directly at a selected station or tenant. A separate Direct Inward
Termination (DIT) ringing assignment is available for Day Mode. System
Software S4000 or higher is required to support delay ringing to ANA or
to ANA trunks to a tenant.
ATTENDANT ADD-ON CONSOLE
This Console functions in conjunction with a Multiline Terminal
programmed as an Attendant. Each console provides access to a maximum of
48 stations and/or outside lines. The Busy Lamp Field status is shown as
a red LED for each station or trunk. These trunks can include CO/PBX,
DID, ISDN, E&M Tie Lines, T1 lines and VoIP Trunks. The Attendant Add-On
Console also has 12 function keys that can be used for attendant
messaging or paging access. The Electra Elite IPK supports up to four
Attendant Add-On Consoles per system. A single station within the system
supports a maximum of four consoles.
This feature allows a call to be transferred to a busy station and is
used at an Attendant Position with an Attendant Add-On Console. Press
the Transfer (TRF) key on the Attendant Add-On Console to send the
camp-on tone to the busy station. When the station receives the camp-on
tone, the call rings and can be answered. If the camped on call is not
answered in a preprogrammed time, it recalls to the Attendant Position.
Any number of stations can be designated as Attendant Positions. These
stations have access to distinct Attendant-type features. Two Attendant
Positions can support two Attendant Add-On Consoles each. Attendant
features such as setting Night Mode and System Speed Dial memory
ATTENDANT STATION OUTGOING LOCKOUT
This feature allows an Attendant Position with an Attendant Add-On
Console to set a predetermined Code Restriction Class Assignment to any
station that is assigned on the Attendant Add-On Console. This allows
the Attendant to set/reset restrictions to a station to disallow
This feature permits efficient call transfers within the system using an
Attendant Multiline Terminal equipped with one to four Attendant Add-On
Console(s). Transferred calls can be voice announced, camped on (if the
station is busy), or directly transferred to ring at stations. All
unanswered transferred calls return to the Attendant with distinct
audible and visual indications after a programmed time.
Permits a station to dial outside numbers that would otherwise be
restricted. When an access code plus Authorization Code is dialed, the
station code restriction class temporarily changes to allow calls when
permitted by a new code restriction class. The Authorization Code can be
verified or unverified based on class of service and is assigned in the
Forced/Verified Account Code table (these share the same table). The
Authorization/Account Code is part of the Station Message Detail
Recording (SMDR) call record.
This Attendant answers incoming CO/PBX calls and sends a greeting
message for calling parties. When the caller enters a station number or
a 1- or 2-digit number from the dial pad as instructed in the greeting
message, the Automated Attendant then transfers the call to a designated
station or station hunt group. The Automated Attendant can be set to
provide eight automated message levels.
Installation of a VRS(4)-U10 ETU is required.
AUTOMATIC ANSWER WITH DELAY MESSAGE
This feature answers incoming CO/PBX calls and plays a specified message
to the outside caller while still ringing designated stations. One or
two messages can be played to the outside caller. Message(s) played are
the same as the Automated Attendant Message(s).
AUTOMATIC CALL DISTRIBUTION (ACD)
Automatic Call Distribution forwards any incoming call (DIT, ANA, DID,
or CO Ring Transfer) to a prearranged ACD Group of Agents. An incoming
call is distributed to the Agent of the ACD Group that has been idle the
longest. The ACD feature has four distinct parts: Call Distribution,
Agents and Supervisor Function, Status screens and Management
Information System (MIS) reports, and Delay Announcement.
After receiving a call waiting tone from a busy station, a user can set
an Automatic Callback. When both stations are idle, the system signals
the Automatic Callback originator first and, after a response, signals
the other station.
AUTOMATIC DAY/NIGHT MODE SWITCHING
This feature allows the system to be programmed to switch automatically
into or out of the Night Mode at a preprogrammed time. Night Mode does
not have to be manually set/reset daily. After a preprogrammed time, the
system automatically switches back to Day Mode.
This feature activates when an Attendant with an Attendant Add-On
Console presses a DSS key programmed for station or page access while
engaged in an outside call. Automatic Hold also activates during an
outside call when a Multiline Terminal user presses a Feature Access key
or One-Touch key programmed for Direct Station Selection or Direct
Paging Access. This feature reduces the risk of accidentally
disconnecting a call due to incorrect operation and simplifies access to
various features by reducing required operational steps.
AUTOMATIC NUMBER INDICATION (ANI) ON T1
T1 ANI displays the calling party telephone number on the LCD of the
Multiline Terminal for calls on a Feature Group D T-1 span. ANI
information follows the call to wherever it is transferred. This feature
is functionally the same as Caller ID.
This feature simplifies repetitive dialing to a busy or unanswered
outside party. When receiving a busy tone or no answer while attempting
to make an outside call (CO/PBX), the system periodically redials the
party number while the station use monitors the call for completion.
This feature releases the outside line circuit after an outside party
abandons the call. For this feature to work with Loop Start Trunks, the
CO/PBX providing the outside line must provide a timed disconnect
signal. Automatic release is normally provided on Ground Start Trunks,
E&M Trunks, ISDN Trunks, Tie/DID, and VoIP Lines.
AUTOMATIC ROUTE SELECTION (ARS)
This feature allows an outgoing line to be seized using a Trunk Group or
Route Advance Block (RAB) for each number dialed by the user. ARS allows
better use of trunks connected to the system.
AUTOMATIC TRUNK-TO-TRUNK TRANSFER
This feature allows an incoming CO/PBX call to be automatically dialed
out of the system over another outside line to a preprogrammed telephone
number. This is especially useful to forward calls to an answering
service during non-business hours ( i.e., nights, weekends or holidays).
BACKGROUND MUSIC OVER EXTERNAL SPEAKERS
This feature provides music over external speakers for enhancement of
the work environment. The ECR-U10 ETU interrupts background music during
an external page.
BACKGROUND MUSIC - MULTILINE SPEAKER
This feature allows the Multiline Terminal user to dial a code to enable
one of three music sources to play through the idle terminal. Paging,
incoming voice announcements, rings and recalls override the music.
This programmable feature allows selected Multiline Terminal users in
the system to override another station user conversation with or without
alerting that station user. The alert tone is a programmable option.
BATTERY BACKUP - SYSTEM MEMORY
A battery backup retains System Program Memory during a power outage.
When fully charged, the battery maintains backup power for approximately
21 days. System Data, Speed Dial Memories and Clock/Calendar are among
the functions protected by the backup battery. When power is restored,
the system returns to normal operation. The battery is continuously
charged while the system is operating on commercial power.
BATTERY BACKUP - SYSTEM POWER
A built-in battery temporarily provides complete system operating power
during commercial power outages. Operating time on the backup battery is
approimately 30 minutes on systems configured for 64 ports and
approximately 15 minutes on systems configured for 144 ports. If
optional (locally provided) batteries are connected and fully charged,
full system operation can be maintained for an extended time. Actual
time depends on system configuration, traffic conditions and the
capacity of the batteries being used. The built-in or external battery
is continuously charged while the system is operating on commercial
BUSY LAMP FIELD (BLF) ON MULTILINE TERMINALS
The BLF feature indicates station status with an LED. The LED lights
when Feature Access keys and One-Touch keys are programmed for Direct
Station Selection (DSS). The 32-key Electra Elite IPK Multiline
Terminals and 32-key Dterm Series i Multiline Terminals are the only
terminals supporting BLF on One-Touch keys. This allows Multiline
Terminal users to determine at a glance if a station is in use.
CALL ALERT NOTIFICATION
This feature allows station users to receive an alert tone, flashing
ICM, Large LED and LCD identification when an incoming caller has called
and the user station is busy. This allows the station user to put the
current call on hold to answer a second call, increasing call handling
CALL APPEARANCE (CAP) KEYS
This feature automatically places an outside call on a Call Appearance
Key if the call is answered. These keys can be assigned on any Multiline
Terminal. The user can press the applicable CAP that is flashing on any
station with the same appearance to retrieve the call. This feature
allows efficient call handling when numerous CO calls are received with
only a limited number of available CO line key appearances.
CALL ARRIVAL (CAR) KEYS
CARs are software extensions. A Call Arrival Key is assigned to a line
key and can appear and ring on an individual or multiple stations. When
a call is directed to the CAR, any station with the CAR appearance can
answer that call. This ensures that every call is answered promptly. CAR
keys use system extension numbers and are assigned in groups of four.
Call Arrival and Call Appearance keys often work together to provide
solutions to unique applications.
A Callback Request can be set to any Multiline Terminal to notify the
user that another station wants a call returned. Users of Multiline
Terminals can receive a maximum of three Callback Requests from other
station users. Non-display Multiline Terminal users receive a Feature
(or FNC) LED indication when a Callback Request is set. Single Line
Telephone users can set but not receive a Callback Request.
CALLER ID INDICATION
This feature displays the calling party telephone number or name on the
LCD of the Multiline Terminal for incoming CO calls. Up to 16 extensions
can display Caller ID on incoming calls, and after the call is answered,
Caller ID can be displayed at the station that has the CO call.
CALL FORWARD - ALL CALL
This feature forwards all calls directed to a station, to another
station, Voice Mail system or to the Attendant. This allows a station to
be left unattended and still have the calls answered at another
location. Call Forward - All Call can be set or canceled at the
destination station. Attendant Positions can be used to cancel Call
Forward -All Call system-wide.
CALL FORWARD - BUSY/NO ANSWER
This feature forwards calls directed to a station, to another station,
Voice Mail system or to the Attendant Position when there is a Busy or
Ring No Answer condition. This allows calls to be routed to another
station or to the Attendant Position.
CALL FORWARD - DISPLAY
When a call is forwarded to a Multiline Terminal, the forwarding
indication with the forwarded station number is shown on the Multiline
Terminal display. The following incoming calls are supported: DIT/ANA,
AA Transfer, DID, TIE and SCD.
CALL FORWARD - OFF-PREMISE
This feature forwards calls to an outside telephone number. The call
forward destination can be over a CO/PBX Trunk, Tie Line, 2-way DID line
or ISDN-BRI/ISDN-PRI trunk.
CALL FORWARD - SPLIT
This feature allows a station to forward internal or external calls to
different locations such as Voice Mail, Off Site, Attendant Position or
another station. Split forwarding is allowed for All Call, Busy or
Ring/No Answer to provide more efficient call processing.
CALL PARK - SYSTEM
This feature allows the user to place a call into one of 10 common Call
Park - System locations from any station in the system. It allows the
call to be removed from the station and frees that station to answer
other calls. The call can be retrieved from System Call Park from any
station in the system.
CALL PICKUP DIRECT
This feature allows a station user to answer any call directed to
another station. This permits efficient handling of calls that are
directed to unattended stations.
CALL PICKUP GROUP
Any station user can answer a call intended for another station user
either in their programmed Call Pickup Group (Tenant Assignment) or
another Tenant Group, depending on the Call Pickup Access Code used.
Incoming ringing outside calls to a station can be answered by any
station in the same Call Pickup Group or by stations in other Tenant
Groups. The system can be subdivided into 48 separate Tenant Groups,
each with its own outside line assignments. Centralized Voice Mail
allows two or more systems that are connected by Analog or Digital T1
Lines to share one Voice Mail (VM) system. This feature allows VM Box
access from Intercom (ICM)/CO/Automated Attendant, VM message LED
indication, and Call Forward - Off Premise to a VM port. The Elite
system communicates MW LED, Mailbox and other information using DTMF
Signaling between two Elite systems.
CLASS OF SERVICE
This feature allows or denies the user access to several features.
Various Class of Service combinations can be programmed. Stations are
then assigned to these different Class of Service assignments.
This display is available on Multiline Display Terminals. This feature
displays the time and day of the week on the LCD and is programmable
from the first two station ports in the system.
This feature is an advanced system of restricting outgoing calls based
on the first eight digits dialed. Code Restriction denies placement of
outside recalls based on trunk groups and accommodates equal access to
Other Common Carriers (OCC')s to eliminate unauthorized calls and
provide cost control.
CO/PBX TIE LINE DIGIT RESTRICTION
This feature lets the user restrict the number of digits that can be
dialed from a station on an outside line to eliminate unauthorized
COMMON CHANNEL INTEROFFICE SIGNALING (CCIS)
(See Key-Common Channel Interoffice Signaling.)
COMPUTER TELEPHONY INTEGRATION (CTI)
CTI integrates computers and telephones to allow access of sophisticated
communication services using telephone lines. The Telephony Application
Programming Interface (TAPI) supports speech and data transmission,
allows a variety of attachment devices and supports complex functions
such as conference calls, call waiting and Voice Mail. Through TAPI, all
elements of telephone usage, including simple dial and voice calls, can
be controlled by Windows 95 and higher Windows versions. CTI is
implemented using a PC Telephony Board or a Compute Telephony Adapter
(CTA). This PC Telephony Board is a multifunction PC-AT add-in card with
telephone, sound system, fax and modem abilities. The PC board is a
telephone augmented by the functionality of a personal computer and
allows telephone-type operations using a handset or headset. The
separate elements of telephony, multimedia audio and fax/data are tied
together as a single integrated platform. The PC board supports DTP/DTR
and DTU Multiline Terminals. The CTA can be attached to the Electra
Elite IPK terminals to provide a serial RS-232 or USB connector to the
PC that allows TAPI applications to control telephony features of the
CONSECUTIVE SPEED DIAL
This feature provides System Speed Dial, Station Speed Dial and manual
dialing for all stations consecutively. Complicated dialing sequences
are simplified. This feature eases access to secondary common carriers,
credit card verification and other applications requiring entry of
authorization codes or customer numbers.
CORDLESS TELEPHONE CONNECTION
With an APR-U Unit, a cordless telephone (2500-type) can be connected to
Electra Elite IPK Multiline Terminals. System Programming defines
whether or not the cordless telephone rings when calls are directed to
the Multiline Terminal associated with it.
A station in Do Not Disturb can select a Customized Message that is
displayed at Multiline Display Terminals when an internal call is made
to that station. The message (10 messages can be programmed) remains
displayed on the display of the Multiline Terminal where the message was
DATA LINE SECURITY
This feature protects any station port from receiving audible tones
(such as camp-on or override tones) and denies a station from barging in
while busy. It prevents disruption of data transmission when using a
modem or fax (facsimile) machine.
This feature activates when an incoming Direct Inward Termination
(DIT/ANA), CO Ring Transfer, Automated Attendant Transfer or DID/Tie
line call to a Uniform Call Distribution (UCD) group encounters all UCD
stations busy or does not receive an answer within a preprogrammed time.
The call is queued and receives a recorded announcement after a
predetermined time. Multiple Delay Announcements (first and second) are
This feature allows programming of a secondary answering position
(CO/PBX lines and/or Secondary Incoming Extension/ Call Arrival Keys) to
ring on incoming calls after a programmed time interval.
DIALED NUMBER INDICATION SERVICE (DNIS)
This feature allows a name to be assigned to inbound DID digits in order
to allow for more efficient call handling.
DIAL 0 FOR ATTENDANT
Stations can dial 0 to access a system Attendant Position.
This feature provides user-friendly operation when the system is
installed behind a PBX or Centrex Central Office. When a system user
originates an outgoing call, the system automatically inserts the
PBX/Centrex Trunk Access Code. This feature saves the user from dialing
an additional Access Code.
DIGITAL LINE EXTENDER (Dterm ISDN EXTENDER PLUS)
An ESI port can be provided to a station user at any location external
to the Electra Elite IPK location. An ISDN-BRI line, OPE-OF Module and
OPE-RE Module are required. The ESI port and ISDN-BRI line are connected
to the OPE-OF Module at the Electra Elite IPK System. At the remote
site, a Multiline Terminal and ISDN-BRI line are connected to the OPE-RE
Module. The remote Multiline Terminal has complete use of the Electra
Elite IPK System and some remote data abilities.
DIGITAL VOICE MAIL
This feature provides an internal Digital Voice Mail Service solution.
EliteMail VMS(4)/(8)-U20 ETU, EliteMail CMS(2)/(4)-U10ETU, EliteMail
Limited FMS(2)/(4)/(8)-U20 ETU or EliteMail CTI/VP/(4)/(8)/(12)/(16)-U10
ETUs provide Digital Voice Mail Service, Automated Attendant (AA),
Audiotext, Fax Detection, Message Notification, Live Record, and Centrex
Transfer. CTI/VP supports unified messaging capabilities.
DIRECT INWARD DIALING (DID)
DID lines can be connected to the system. With DID, incoming calls from
the CO can reach any station in the system without Attendant
intervention. DID full-digit conversion is supported. Any incoming
number can be directed to an unrelated station number in Day Mode and a
different (or same) station number in Night Mode. The number of incoming
calls to a tenant can be limited.
DIRECT INWARD SYSTEM ACCESS (DISA)
DISA allows an outside caller to access the system from an outside line
without Attendant or station assistance. The outside user may originate
calls over any or all system facilities such as WATS or FX after
successfully entering a password.
DIRECT INWARD TERMINATION (DIT)
DIT allows CO/PBX lines to be programmed to bypass the attendant and
ring directly at stations or tenants. A separate Assigned Night Answer
(ANA) ringing assignment is available when the system or tenant group is
set to Night Mode.
DIRECT PAGING ACCESS
The Attendant Add-On Console Direct Station Selection/Busy Lamp Field
(DSS/BLF) keys allow direct access to each of the Internal and External
Page Zones and All Call Paging. The programmable Feature Access and
One-Touch keys on the Multiline Terminals can also be used for Direct
DIRECT STATION SELECTION
This feature allows all Multiline Terminal users to press only one key
to make station calls.
This feature distinguishes between internal and incoming outside calls
and provides distinct audible ring signals and patterns.
DO NOT DISTURB (DND)
This feature temporarily eliminates all audible signals for incoming
calls to the station to isolate the station from others in the system.
DOOR LOCK RELEASE RELAYS
While a station user is connected to a doorphone, a door lock release
relay can be activated. A DPH(4)-U10 ETU is required for this feature.
Four doorphones and four relays are provided. Only the relay matched to
the doorphone connected to a station user is activated. The time that
the relay is active depends on the dial code dialed by the station user.
A DPH(4)-U10 ETU is required for this feature. Up to four DP-D-1A door
phones can be installed per system. A door phone can be called or
answered individually or be used as a room monitor. While the user is
talking to a door phone, a door lock release relay can also be
This feature provides connection for transmissions to be sent to data
receiving units requiring Dual Tone MultiFrequency (DTMF) signaling.
This feature is used for systems that are connected to Dial Pulse (DP)
lines but need to communicate with computers that demand DTMF signaling.
The Drop Key abandons a call while retaining the PBX/Centrex line for
originating another call. The Drop Key is provided by programming a
Feature Access or One-Touch key. This feature allows the Recall key to
provide a hookflash to the Central Office.
Dterm CORDLESS TERMINAL
A DTU-4R-1(BK) TEL or ETW-4R-1(BK) TEL, Dterm Cordless Terminal, can be
connected to the Electra Elite IPK system using an ESI port. A Dterm
Cordless Terminal can be connected directly or in tandem with a
Multiline Terminal on the same ESI port. This terminal is equipped with
a cordless handset, a 10-digit, 2-line LCD and a dial pad. Also included
are a TALK key, HOLD key, TRF key, CNF key, SPD key, a MSG Indication,
vibrator, and four function keys with a red LED. The Dterm Cordless
Terminal user can press the DESK key on the base unit of the idle Dterm
Cordless Terminal to switch to the Multiline Terminal connected to it.
The ETW-4R-1(BK) TEL uses spread spectrum technology providing improved
voice and audio quality over greater distances than traditional cordless
Dterm HANDSET CORDLESS
The DTP-16HC-1(BK) TEL is a stand-alone telephone with a direct
connection to one digital port on the ESIB(8)-U10 ETU. An installed
ACA-U is required for each terminal.
ELAPSED CALL TIME
This feature provides each Multiline Terminal with an LCD indication to
show the time the station has been connected to an outside line.
ELECTRONIC VOLUME CONTROL
This feature is provided on all Multiline Terminals to allow easy
changes to the LCD contrast on Display Multiline Terminals, Off-Hook
Ringing volume, Station Ringing volume and handset/ station speaker
E&M TIE LINES (4-WIRE)
E&M Tie Lines (4-Wire) can be connected to the system to provide access
to and from remote systems and facilities. The system can receive and/or
transmit DTMF or Dial Pulse signals on E&M Tie Lines.
ELITE ACD PLUS
Elite ACD Plus is an Automatic Call Distribution ETU [ACD(8)-U10] that
supports up to 40 agents and 12 supervisors logged on at the same time.
This feature allows any incoming DIT, ANA, DID, or CO Ring Transfer call
to terminate at a programmed ACD group of agents. Operation includes
Automated Attendant (AA), ACD only, or both AA and ACD. A Local Area
Network (LAN) is used to allow one administrator and five PCs to monitor
statistics and generate reports.
The Electra Elite IPK system supports the Enhanced 911 feature by
defining an available loop start trunk as a CAMA or an ISDN PRI trunk.
When a station user dials 911, 9 + 911, or CO line key + 911, the E911
trunk is selected and the Public Safety Answering Point (PSAP) is
called. The PSAP is provided callback information generated from the
Electra Elite IPK E911 trunk. The Electra Elite IPK system administrator
must maintain and update the callback telephone number database per
EQUAL ACCESS ACCOMMODATION
This feature permits Speed Dial memories and Code Restriction processes
to be applied to CO/PBX lines that provide access to a Specialized
Common Carrier (SCC).
EXTERNAL TONE RINGER
This feature provides a common audible tone signal with relay contacts
for control when incoming CO/PBX calls are received in Day and Night
Mode. An ECR-U10 ETU is required for this feature. The relay contact
closures may also be used for external bells or chimes. When an
Attendant is not available, station users may respond to the external
ring signal and answer incoming calls. This feature provides for wide
area coverage or loud ringing for noisy locations.
EXTERNAL ZONE PAGING (MEET-ME)
This feature allows for up to three zones of External Zone Paging plus
All Zone External Paging. An ECR-U10 ETU and a 1- or 2-way amplifier
must be installed to provide this feature. This feature allows the user
to locate personnel quickly using external paging. An external speaker
can be installed in a noisy area where a telephone would not be
appropriate. All Zone External Paging enables emergency announcements to
be made to all areas quickly. The Meet-Me function allows the paged
party to quickly respond to the paged call. The Electra Elite IPK
provides one zone of built-in paging. If more than one zone of paging or
external ringing is required, an ECR-U10 ETU must be installed.
FACSIMILE CO BRANCH CONNECTION
This feature provides for branch connection of a locally provided
facsimile machine to CO/PBX lines. Additional CO/PBX lines are not
required. The facsimile shares the last CO/PBX line on the COI(4)-U10 or
FEATURE ACCESS - USER PROGRAMMABLE
The User Programmable - Feature Access keys and One-Touch keys on the
Multiline Terminals can be used for System/Station Speed Dial and many
FLEXIBLE LINE ASSIGNMENT
Each Multiline Terminal has complete flexibility of line key assignments
to meet individual needs. Functions can be programmed on Flexible Line
Keys, including DSS (Direct Station Select) numbers and a variety of
Feature Access Codes to simplify the use of these functions. Outside
line appearances and Secondary Incoming Extensions can also be assigned
to Flexible Line Keys.
FLEXIBLE NUMBERING PLAN
This plan is automatically assigned by the Resident System Program when
the system power is first turned on. The Station Numbering Plan may be
changed via System Programming to fit the customer needs. A station can
be assigned a 2-, 3-, or 4-digit station number. An Automated Attendant
Numbering Plan is also available in the Flexible Numbering Plan.
FLEXIBLE RINGING ASSIGNMENT
Flexible Ringing Assignments for incoming outside calls and Secondary
Incoming Extension appearances can be programmed to ring at specified
Multiline Terminals. Separate day and night ring assignments are
available. Delayed ringing is also an option.
This feature provides a variety of timeouts in the Resident System
Program to allow the system to operate without initial programming. The
system timeouts can be changed to meet the customer needs according to
the requirements of the system application. Some timeouts are used to
make the system operate to customer specifications such as hold, recall,
transfer recall or delayed ringing. Others are more technical and are
used for optimum system performance in the existing network environment.
FULL HANDSFREE OPERATION
This half-duplex ability is included with all Multiline Terminals for
internal and outside calls. The MIC ON/OFF key or Feature Access Code
allows microphone muting.
GENERAL PURPOSE RELAYS
When an ECR-U10 ETU is installed, two general purpose relays are
provided that are controlled by access code for Multiline Terminals or
by key control. The relays remain activated until deactivated by the
GROUND START TRUNKS
Ground Start Trunks can be connected to the system. Trunks are Assigned
as Ground Start per trunk (via switch settings) at the associated
COI(8)-U10 ETU. Ground and Loop Start Trunks can be mixed in the system
per trunk. Ground Start Trunks are provided with line supervision to
ease the possibility of call collisions. COI(4)-U10 and COIB(4)/(8)-U10
ETU trunks are loop start only.
This feature allows others in the room to hear a conversation over the
built-in speakerphone of a Multiline Terminal. The user can continue to
talk on the handset or headset. The electronic volume control can be
used to adjust Speaker volume.
While using the Multiline Terminal handset, a station user can turn off
transmission from the mouthpiece.
Each Multiline Terminal has a microphone for Handsfree Answerback of
internal voice calls. Microphone status is indicated by the MIC LED on
each Multiline Terminal. The MIC key or Feature Access Code mutes the
microphone to ensure privacy.
HANDSFREE DIALING AND MONITORING
This feature enables all Multiline Terminal users to dial and monitor
calls without using the handset. This feature frees the user to perform
other tasks while waiting for a call to be answered or while on hold.
The electronic volume control can be used to adjust monitor volume.
HEADSET CONNECTION (BUILT IN)
A headset can be connected to Electra Elite IPK Digital Multiline
Terminals via a headset jack at the bottom of the telephone. A headset
ON/OFF key must be assigned to the terminal to allow easy operation of
the headset. The headset does not require external power.
HOLD WITH RECALL (EXCLUSIVE AND NON-EXCLUSIVE)
Station users can place a call on Hold to free the station for other
calls. Multiline Terminal users can use Exclusive Hold (call can be
picked up only at the station where it was put on hold) or Non-Exclusive
Hold (call can be picked up at any station that has access to that
line). Single Line Telephone users can place calls on Exclusive Hold. A
call on hold for longer than a preprogrammed time generates a recall at
the originating station. When the recalled Multiline Terminal is idle,
an audible signal and an LCD (if equipped) indicate the line is
This feature enables a station user to automatically dial an outside
number or another station when the station goes off-hook. This feature
is provided for Multiline Terminals and Single Line Telephones.
HOWLER TONE SERVICE
This feature provides a howler tone when a station remains off-hook
after a call is completed or when a station is off-hook and digits are
not dialed within a predetermined time.
This feature provides a green LED line key indication for calls held at
a Multiline Terminal. Calls held at other stations provide a red LED
line key indication. This feature allows easy identification of calls
the user placed on hold.
INCOMING CALL IDENTIFICATION
This feature identifies incoming calls on Multiline Terminals with an
LCD. Internal calls are identified by showing the caller name and
station number. A ringing Tie line/DID call generates a display on the
LCD of the line number. If Caller ID is provided, the CO incoming caller
Directory Number or name is displayed.
INCOMING TRUNK NAME OR NUMBER DISPLAY
When an incoming CO/PBX call is received, this feature displays the
trunk name/number as specified in system data on the display of a
Multiline Terminal. When the incoming call is answered, the display is
taken over by the seized trunk name/number display feature.
INTERNAL VOICE/TONE SIGNALING
This feature allows Multiline Terminal users to be signaled on incoming
internal calls by voice announcement or ringing, depending on System
Programming. The caller can dial an additional digit to switch a voice
announcement call to a ringing call or switch a ringing call to voice
announcement. This feature allows Voice/Tone switching from the calling
INTERNAL ZONE PAGING (MEET-ME)
This feature allows for up to three zones of internal paging. The zones,
consisting of Multiline Terminals, can be paged individually or all
zones can be paged at once. Any station user can answer the page and
speak privately to the originator of the page with the Meet-Me feature.
ISDN-BRI TRUNK CONNECTIONS
Integrated Service Digital Network - Basic Rate Interface (ISDN-BRI) is
a Public Switched Telephone Network (PSTN service that provides two B
channels and a D channel, commonly called 2B+D. When used for voice call
trunking, the two Bchannels provide two CO/PBX connections. Caller ID is
usually a standard feature on ISDN- BRI provided trunks. The Electra
Elite IPK System supports National ISDN-1(NI-1) protocol. This interface
provides voice communication only.
ISDN-PRI TRUNK CONNECTIONS
Integrated Services Digital Network - Primary Rate Interface (ISDN-PRI)
is a Public Switched Telephone Network (PSTN) service that provides 16 B
channels and a D channel, commonly called 16B+D. When used for voice
call trunking, the B channels provide 16 CO/PBX or DID connections.
Automatic Number Indication (ANI) is usually a standard feature on
ISDN-PRI provided trunks. ANI displays the calling party telephone
number on the LCD of the Multiline Terminal for incoming calls.
This feature provides a green LED line key indication for the line being
used on Multiline Terminals. Other busy line keys are shown with a red
LED. This quickly identifies the line being used by the station user.
KEY-COMMON CHANNEL INTEROFFICE SIGNALING (K-CCIS)
Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple
systems to be connected together to provide additional feature
compatibility, above what normal Tie Lines provide. The system is
configured with the 24-channel Digital Trunk Interface (DTI), a Common
Channel Handler (CCH) for receiving or transmitting common signaling
data from/to a distant office, and a CLKG-U10 Unit for network
synchronization. The system can provide a variety of interoffice service
features such as Calling Name display, Centralized Voice Mail
Integration, or Link Reconnect.
KEY FUNCTION/MULTIFUNCTION REGISTRATION
The system can be registered as either a Key Function (KF) or a
Multifunction (MF) telephone system. This feature is set via a switch on
the MBD-U10 Unit during installation.
LARGE LED INDICATION
All Multiline Terminals have a Large LED to indicate incoming calls or
messages that are sent from the Attendant or a Voice Mail system.
LAST NUMBER REDIAL
This feature allows the user to press the Redial (or LNR/SPD) key, and
press _ to redial the last outside number the user dialed. This is
useful when a busy or no answer is received when trying to place a call.
LEAST COST ROUTING (LCR)
This feature routes outside calls to the least expensive route
available. The MIFM-U10 ETU with KMM(1.0)U provides cost effective call
routing based on the time of day, day of week and Central Office number
dialed. This option minimizes costs by automatically selecting the least
expensive available connection for outgoing calls.
Electra Elite IPK Multiline Terminal users can listen to voice mail
messages as the message is being recorded by EliteMail VMS. The Live
Monitoring feature can be password protected and can be used in
automatic or manual mode. When Live Monitoring is in use, the voice mail
audio is played from the Multiline Terminal speaker. The terminal user
can pick up the handset and answer the call anytime during the
LOOP START TRUNKS
Loop Start Trunks can be connected to the Electra Elite IPK system.
Assignment as Loop Start is per trunk at the associated COI(4)/(8)-U10
ETU. Ground Start and Loop Start Trunks can be mixed in the system per
trunk. The COIB(4)/(8)-U10 ETU and COI(4)-U10 ETU are loop start only.
MESSAGE DISPLAY BOARD
The Message Display Board informs users without their own telephones
when messages are received in their voice mailbox. The messages are
indicated by an LED on the Message Display Board.
This feature allows the large LED to provide a distinctive message
indication to stations. This is set from the Attendant Add-On Console or
from a Voice Mail Unit. This alerts the station user to contact the
Attendant or Voice Mail Unit for the message.
This feature allows microphone control with ON/OFF status indication on
all Multiline Terminals. A Flexible Line key or One-Touch key programmed
for Microphone Control or an Access Code is used to mute the microphone
for privacy during incoming voice announcement calls and during calls
using the built-in speakerphone.
MULTILINE CONFERENCE BRIDGE
The Multiline Conference Bridge feature allows any intercom user and any
outside party to connect to a port of the CNF(8)-U10 ETU and make a
multiparty conference call. Up to two CNF(8)-U10 ETUs can be installed.
Each CNF(8)-U10 supports one 8-party conference or two 4-party
conferences. DSP amplification provides higher quality conference
MULTILINGUAL LCD INDICATION
The Multilingual LCD Indication provides the option for English, French,
Japanese or Spanish characters on Multiline Terminals that have an LCD.
The language selection is made per station via System Programming.
Please refer to the EliteMail VMS/Limited features for its multilingual
capabilities. This is necessary as the EliteMail controls the voice mail
soft key LCD.
MULTIPLE TRUNK GROUPS
A maximum of 32 Trunk Groups may be assigned. Each group can have a
separate Trunk Group Access Code. Assigning Trunk Groups provides access
to different types of outside trunks. With Tenant Service, different
tenants can be programmed to access only their Trunk Group.
MUSIC ON HOLD
A locally provided music source or an internal music source can be used
to supply music to parties on hold, to assure them that they are still
connected to the system.
Multiline Terminal users may store up to four Speed Dial (System or
Station Speed Dial) buffer numbers in one Station Speed Dial buffer. The
user can press the Redial (or LNR/SPD) key and dial a single Station
Speed Dial buffer number to successively access all four buffers.
NIGHT CALL PICKUP
This feature functions when the system is in Night Mode and an incoming
call rings in. When a Night Chime is ringing, station users can dial the
Night Call Pickup Access Code or press a Feature Access key programmed
for Night Call Pickup to answer incoming calls.
This feature provides a common audible tone signal with one relay
contact for control when incoming CO/PBX calls are received in Night
Mode. The relay contact closure may also be used for external bells or
chimes. The Night Chime feature is used after working hours to alert
night personnel of incoming outside calls. The ECR-U10 ETU is required
for this feature.
Attendant Positions (with or without Attendant Add-On Consoles can place
the system into or out of Night Mode. This changes the ring assignment
of CO/PBX lines, activates ANA Assignments, Night Call Pickup, Night
Chime, Code Restriction Class Assignments and Automated Attendant
messages. This feature can operate system-wide or per tenant.
This feature alerts a Multiline Terminal user that an incoming outside
call is ringing to that station while the user is engaged on another
call. Off-Hook Ringing is provided through the built-in speaker of the
Multiline Terminal and at a lower volume than On-Hook Ringing.
This feature allows the connection of a standard DTMF Single Line
Telephone, located remotely from the main installation site, to access
the system features with the same abilities as an on-premise Single Line
Telephone. An OPX(2)-U10 ETU is required to support this feature.
Message waiting lamps are not supported by the OPX(2)-U10 ETU.
ONE-TOUCH FEATURE ACCESS
One-Touch Feature Access is provided with Multiline Terminals. This
feature allows Multiline Terminal users to press a single, flexible
Feature Access key or One-Touch key to access many system features or
System/Station Speed Dial without going off-hook first.
PC ATTENDANT CONSOLE
ElectraCall PC Attendant is a Windows 95 application that integrates the
major features of the traditional attendant position with the power of a
PC to form a powerful database-driven application that increases
productivity and provides the efficient, accurate call processing
required in the service oriented marketplace of today. ElectraCall runs
on the PC and communicates with the Electra Elite IPK system through a
normal digital station port using the PCT(S)-U10 Unit that is installed
in the PC or the CTU(S)-U Unit with OS Windows 98 SE or higher.
The MIFM-U10 ETU allows the system to be programmed from a personal
computer (PC). System Data can be transferred to/from a diskette for
backup of System Data. NEC PC programming software allows the printout
of job specifications and station designation strips to shorten
installation time. End users can access this software to program several
features for their Multiline Terminals such as: Line Key Assignment,
Telephone Names, Zone Paging Groups or various timers.
POOLED LINE (OUTGOING)
This feature allows a Multiline Terminal user to seize an outside line
on one Pooled Line key. One Pooled Line key can accommodate a Trunk
Group or Route Advance Block.
POWER FAILURE TRANSFER
The KSU has one built-in PFT relay. The PFT connector has a user defined
CO circuit that is connected to the MDF (Amphenol 1). When power
returns, any ongoing conversation is disconnected.
This feature enables a Multiline Station user to press digits on the
keypad before going off hook to originate an outside call.
PRIME LINE ASSIGNMENT
This feature allows a station user to go off-hook and originate an
outside call from the trunk assigned as the Prime Line without pressing
the line key. This feature allows the assignment for a trunk, Trunk
Group or Route Advance Block.
PRIVACY ON ALL CALLS
The system provides complete privacy on All Calls. No station user may
enter another conversation unless allowed via Barge-In or Add-On
This feature allows the Multiline Terminal user to release privacy on an
outside line by pressing a privacy release key programmed on the
station. Another user can then press the same CO/PBX or CAP key to join
the conversation in progress.
This feature allows two outside lines to be programmed as private lines.
Only a Multiline Terminal that is programmed for this feature can have
access to private lines. The LED status indication for the private lines
is not displayed on any other Multiline Terminal.
PROGRAMMING FROM MULTILINE TERMINAL
System Programming can be performed from designated Multiline Terminals
(with LCD) that are assigned to the first or second ESIB(8)-U10 ETU
port. Some programming changes can be entered while the system is
operating; other programming changes occur when the affected telephones
and circuits are idle.
PUSH BUTTON DIAL - DTMF OR DP
This feature is provided on all Single Line Telephones and outside
lines. Tie Line Trunks are assigned per trunk to generate either
Dual-Tone Multifrequency (DTMF) or Dial Pulse (DP) dialing signals. Loop
Start /Ground Start CO trunks are DTMF only.
QUICK TRANSFER TO VOICE MAIL
A station user attempting to transfer a call can force the call to be
transferred to the called party voice mail box. The transfer can be made
after the transferred call recalls, after an internal station number is
dialed while performing a screened transfer or during
This feature either generates a hookflash to access features provided by
the outside exchange or abandons a call while retaining the CO/PBX line
for origination of another call. Each Multiline Terminal has a Recall
key. The function of this key is set in System Programming.
RECALL WITH STATION IDENTIFICATION
A transferred, on hold, or camped-on call that is not answered in a
specified time, recalls. During the recall, the Multiline Terminal
display shows the station number that is recalling and the station
that did not answer.
User can press the Redial (LNR/SPD) key and dial the Speed Dial buffer
number to access System and Station Speed Dial. User can also press the
Redial key to redial the last CO/PBX number dialed.
Remote Programming may be performed on Electra Elite IPK anytime the
MIFM-U10 ETU and an external or internal modem are installed with the
Electra Elite IPK System. The same PC programming software is used for
both local and remote programming.
RESIDENT SYSTEM PROGRAM
When power is supplied to the system, the hardware configuration is
scanned and Resident System Program default values are assigned. This
enables immediate operation even before the system is programmed to
accommodate the individual site requirements.
This feature prevents station users from originating outside calls per
station/per trunk. At stations where Outgoing Restriction is assigned,
users can continue to answer incoming calls, place and receive internal
calls and pick up held lines on the specified trunk. The number of
digits dialed on outgoing calls may also be restricted per station.
RING TONE VARIATION
Three different tone pitches are provided that can be assigned per
telephone or per CO/PBX. With this feature, the user can verify priority
CO/PBX calls or identify particular ringing stations in an area.
RINGING LINE PREFERENCE
This feature allows station users to answer any outside line ringing on
their station by going off-hook without having to press the Answer (ANS)
key or the Flexible Line key associated with the ringing line.
ROUTE ADVANCE BLOCK
This feature allows assignment of up to 16 tables. Each table may
contain four Trunk Group priority levels from lowest cost to most
expensive. A station user may have a Route Advance key programmed on
their telephone or may access this feature using a Trunk Access Code.
When placing an outside call, the system follows the Route Advance table
assigned for the station, ensuring that the lowest cost available Trunk
Group is used. Any Trunk Group can be assigned to multiple route advance
SAVE AND REPEAT
This feature allows a Multiline Terminal user to save the last outside
number dialed in system memory for later use.
This feature provides the user of an Electra Elite IPK Multiline
Terminal with a list of system or station speed dialing numbers. Using
the soft keys, the user can select a speed dial number and then press
the Speaker key or lift the handset to dial the number.
SECONDARY INCOMING EXTENSION
A Secondary Incoming Extension (SIE) can be assigned on Flexible Line
keys. The status is indicated by the LED of the assigned SIE. An
incoming internal, ringing TIE/DID, DIT/ANA, CO Ring Transfer or call
forwarded call can be picked up from an SIE.
SEIZED TRUNK NAME/NUMBER DISPLAY
This feature displays the telephone name/number (assigned in System
Programming) of each trunk in the system. The name or number is
displayed on the Multiline Terminal LCD when a trunk is seized.
SIMPLIFIED CALL DISTRIBUTION
This station hunting method provides each member of the hunt group an
equal number of calls. Calls are delivered sequentially to each station
in the group. When the system reaches the end of the hunt group list, it
advances to the top of the list and repeats the sequence.
Transferred/internal calls are not supported by this feature.
SINGLE LINE TELEPHONE ACCESS
The system provides for the connection of a maximum of 24 Single Line
Telephones (SLTs). Single Line Telephone users can make CO/PBX calls,
internal calls and paging calls. This option requires an SLI(4)/(8)-U10
ETU, an OPX(2)-U10 ETU, an SLT(1)-U10 ADP or an APR-U connected to the
This Adapter allows a port of an ESIB(8)-U10 ETU to support a Single
Line Telephone. A Single Line Telephone can be connected to the
ESI(8)-U10 ETU via the SLT(1)-U10 Adapter using 2-wire cable. SLT
Adapters do not support voice mail systems or Message Waiting Lamps.
SLT TIMED ALARM
A Timed Alarm (reminder) may be set at any Single Line Telephone. At
programmed intervals, the system automatically calls the SLT station to
remind the user of a scheduled time.
Soft keys are provided on all display Electra Elite IPK Terminals to
enhance feature efficiency. This feature is currently used for Speed
Dial Scrolling Directories and EliteMail Digital Voice Mail systems.
SPEED DIAL STORED CHARACTERS
Each Multiline Terminal in the system may be assigned 20 Station Speed
Dial buffers. Depending on System Programming, if 1000 additional System
Speed Dial numbers are assigned, the stations do not have Station Speed
Dial. Station Speed Dial buffers may contain a maximum of 24 digits and
13 alphanumeric characters for storing a name associated with the
SPEED DIAL - STATION
Each station in the system can be assigned 20 Station Speed Dial
buffers. Depending on System Programming, if 1000 System Speed Dial
numbers are assigned, the stations do not have Station Speed Dial. Each
Station Speed Dial buffer may contain a maximum of 24 digits or four
other buffer numbers (Nesting Dial) and the called party name.
SPEED DIAL - SYSTEM
Attendant Positions can be used to program up to 1000 System Speed Dial
memories that provide shared access by all stations. Up to 1000 System
Speed Dial memories can be programmed without Station Speed Dial, or 80
System Speed Dial memories can be programmed with 20 Station Speed Dial
memories for each station. System Speed Dial memories may be set to
override or not override code restriction assignments in groups of 10 or
100 when the system is assigned 80 or 1000 System Speed Dial memories.
This feature allows a call to be transferred to a busy station. When the
station receiving the camp-on tone becomes idle, the call rings and can
be answered. After a programmed time, unanswered camp-on calls recall to
the station that initiated the camp-on.
This feature distributes internal and outside calls to multiple stations
in a station hunt group. When a station number programmed as a Station
Hunting master number is dialed and this number is busy, the call is
forwarded to another station in that hunt group.
STATION MESSAGE DETAIL RECORDING (SMDR)
An optional MIFM-U10 ETU provides detailed outside call records of
system telephone usage. This supports cost control by identifying
telephone users, trunk usage or digits dialed. SMDR enables connection
of call accounting equipment that audits local and long distance
STATION OUTGOING LOCKOUT
This feature allows a station user to temporarily restrict outgoing
calls by assigning a personal code (password). The Attendant position
can override or reset the Station Lockout setting at will.
This feature enables a station to be moved from one location to another
without reprogramming the station data. The station features and
extension numbers remain the same after it is moved to the new location.
This feature allows any station user in the system to transfer any call
to any other station. Outside calls can be transferred to Multiline
Terminals without the direct line appearance. Press the Transfer (TRF)
key on a Multiline Terminal or use the hookswitch on a Single Line
Telephone to initiate call transfer. The transfer is completed by going
on-hook on a Multiline Terminal or Single Line Telephone.
When a person initiates an internal call and receives a busy tone, Step
Call allows them the option to dial 2 (default) to access the next
higher station number in the same group of ten extensions
STORE AND REPEAT
This feature allows a Multiline Terminal user talking on a CO/PBX line
to store any telephone number in memory for later use.
This feature allows any Multiline Terminal user to store a hookflash in
a Speed Dial buffer to allow one-step access to certain Centrex or PBX
This feature provides CO/PBX incoming ringing, synchronized with the
incoming ringing pattern from a Central Office.
SYSTEM DATA UP/DOWN LOAD
This feature, included with NEC System Administration Terminal (SAT)
Software, transfers Station Speed Dial data, System Speed Dial data and
all System Data from/to a PC. System Data Up/Down Load can be performed
from a local or remote location.
This feature allows the system to be connected directly to T1 carrier
links using a public or private network. The Digital Trunk Interface
(DTI-U10/20 ETU) provides different types of trunk signaling with T1
carrier links via System Programming. The DTI-U10/20 ETU supports Loop
Start/Ground Start and Tie line/ DID trunks.
TANDEM SWITCHING OF 4-WIRE E&M TIE LINES
This feature allows E&M Tie Lines to be connected to other trunks
through the system without assistance or supervision from an internal
station. This allows distant-end system users to remotely access trunks.
Pad control is provided on the TLI(2)-U10 ETU by a programmable software
transmission pad to adjust to the line loss levels of the Tie line
Tenant Service allows users to subdivide the system into a maximum of 48
Tenants that have their own outside line access.
This feature sends a reminder tone to the Multiline Terminal user that
originated or answered an outside call. The tone is heard through the
Multiline Terminal speaker every three minutes.
Multiline Terminal users calling a busy station and receiving a call
waiting tone can generate a tone override that is heard by the
originator and busy station. Multiline Terminal users may place the
existing call on hold to answer the override.
This feature allows a station user to increase call processing
efficiency. When a selected line is busy because all outside lines are
busy, telephone users can queue onto the busy lines. When a line is
available, the system provides an internal incoming ring to the queuing
station. If the queued line is no longer needed, the user can dial an
Access Code to cancel the queue request. Each station can be queued on
an outside line by selecting the specific trunk in the queue procedure.
This feature allows a station user to set trunk queuing to the specified
trunk, internal Trunk Group or Route Advance Block.
This feature allows any station user to establish Trunk-to-Trunk
Transfers between two CO/PBX (a disconnect signal must be provided), DID
and/or E&M Tie line calls.
Multiline Terminals have a Two-Color LED (green or red) for Flexible
Line keys, the LNR/SPD key on Electra Professional terminals and the
Large LED indications. The two colors indicate station status (red) and
message status (green). Green is used to indicate I-Hold (Exclusive and
Non-Exclusive), I-Use and recall conditions. Other functions are
indicated with a red LED. The Attendant Add-On Console is also provided
with Two-Color LEDs (green or red) for direct access to stations.
UNIFORM CALL DISTRIBUTION (UCD)
This feature permits incoming DIT/ANA, DID/Tie and CO ring transferred
calls to terminate in a prearranged hunt group in the order of arrival.
Incoming calls are distributed to the longest idle member of the UCD
group. When an incoming DIT/ANA, DID call to a UCD group encounters all
UCD stations busy or no-answer, the call is queued and the caller
receives a Delay Announcement after a predetermined time. (Refer to D-2
An installed MIFA-U10 ETU is required.
The ElectraMail CTI Voice Processing system, using the Electra Elite IPK
system and a Local Area Network (LAN), provides Unified Messaging
services for voice, fax and e-mail messages with one access point: the
desktop PC or the telephone. Unified Messaging lets the PC control
telephone calls and information about each inbound or outbound call.
This system includes the basic Active Voice TeLANophy® Module.
UNIFORM NUMBERING NETWORK
This feature allows multiple systems or other compatible systems to be
connected in a network application via Tie lines. Station users can
access any station in the network by dialing a system number and then a
station number (open numbering plan) or by dialing the station number
(closed numbering plan). If the calling and the called systems are not
directly connected by a single Tie line, several Tie lines may be
accessed to route the call to the final destination. Each system in the
network automatically (without operator assistance) extends the call to
the next system in line until the final destination is reached.
Universal Slots provide flexibility for installation and cost savings
for the end user. The system allows the installation of most interface
circuit boards into any interface slot.
This feature allows a Multiline Terminal user to exit an established
conference call, leaving the remaining parties to continue talking. This
same user can then reenter the conference anytime.
USER PROGRAMMING ABILITY
Station users can perform programming functions at their station. Two
features that are programmable from a station are Station Speed Dial and
Ringing Line Preference. With NEC System Administration Terminal (SAT)
Software, approximately 35 additional features can be programmed by the
VOICE MAIL INTEGRATION (ANALOG)
This feature provides the necessary interface between the system and a
locally provided Voice Mail system. When a station is forwarded to the
Voice Mail system and a station user calls that forwarded station, the
call goes directly to the individual personal mail box. The Voice Mail
system can send a message to the station indicating a Voice Mail Message
was received. The system can support a maximum of 16 analog ports for
Voice Mail. Analog Voice Mail is provided when Digital Voice Mail
integration or Built-in Voice Mail is not available.
VOICE MAIL MESSAGE INDICATION ON LINE KEYS
Voice Mail Message Waiting on Line Keys indicates an existing or new
voice mail message on Line Keys or DSS/BLF keys.
VOICE OVER INTERNET PROTOCOL (VoIP)
Voice over Internet Protocol sends real time voice/fax over the
corporate LAN or WAN. The voice from the telephone is digitized and put
into packets that are sent over a network using Internet Protocol. The
IPT(4)/(8)-U10 ETU can combine trunk and Tie line calls into gateway
trunks that can operate in the COI, COID, DID or TLI mode and be
installed in the interface slots supporting these ETUs. The operating
mode can be configured per ETU, but not per port.
VOICE OVER SPLIT
By dialing an Access Code, a station user can voice override the
conversation between another station user and another party. When the
conversation is interrupted, the other party cannot hear the Voice Over.
This feature provides voice guidance for assisting station users with
tones such as a call waiting tone and internal dial tone.
An installed VRS(4)-U10 ETU is required.
Using a Dterm PSII, the features and benefits of the desktop telephone
are provided without the inconvenience of having to stay close to the
desk. A BSU(2)-U10 ETU interfaces the KSU (Key System Unit) to an
antenna unit called a Zone Transceiver (ZTII). These units are placed
throughout the facility to manage calls through a network for wireless
communication using Dterm PSIIs.